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Shipping Policy

Effective Date: March 3, 2025

This Shipping Policy ("Policy") outlines the terms and conditions governing the shipping of books purchased from Orientation Into Consciousness ("we," "us," or "our"). By placing an order through our website, you ("you" or "Customer") agree to the terms set forth in this Policy.

1. Order Processing Time:

  • All orders are processed within 5 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a notification via email once your order has been processed and shipped. This email will include tracking information (if applicable) and estimated delivery dates.

2. Shipping Methods and Costs:

  • Shipping fees are calculated at checkout and vary depending on the shipping method, the destination address, and the weight of the order.

  • All applicable taxes, customs duties, and fees are the responsibility of the Customer and will be added to the final price at checkout if applicable.

3. Shipping to International Locations:

  • We ship to a variety of international locations. International shipping fees and delivery times vary depending on the destination country.

  • Please note that international orders may be subject to customs inspections and additional fees, including taxes, tariffs, and duties, which are the responsibility of the Customer.

  • Delivery times for international orders may be longer than domestic orders, and we are not responsible for delays caused by customs processing.

4. Delivery Times:

  • Delivery times are estimated and may vary depending on the shipping method selected and your location.

    • Domestic Orders: Delivery typically takes 5 to [X] business days after the order is shipped.

    • International Orders: Delivery typically takes 1 to 6 weeks, depending on the destination country and the shipping method.

  • Delays due to weather, strikes, or other unforeseen events may affect the delivery times, and we are not liable for such delays.

5. Address Accuracy:

  • It is the Customer’s responsibility to provide accurate and complete shipping information. We are not responsible for delays, misdeliveries, or non-delivery due to incorrect or incomplete shipping information provided by the Customer.

  • If an order is returned to us due to incorrect or incomplete address details, the Customer will be responsible for any additional shipping fees required for re-delivery.

6. Lost or Damaged Shipments:

  • If your order is lost or damaged during shipping, please contact us within 30 days of receiving your order or the expected delivery date to file a claim.

  • We will work with the carrier to resolve any issues, including replacing damaged books or issuing a refund if the item cannot be recovered. Please retain all packaging and shipping materials for inspection by the carrier.

  • Note: Shipping insurance may be available for certain orders, which we will inform you of at checkout.

7. Refused or Undeliverable Shipments:

  • If a shipment is refused or undeliverable due to an error made by the Customer (such as incorrect shipping information), we reserve the right to charge the Customer for the return shipping fees and a restocking fee, if applicable.

8. Returns and Refunds:

  • Our return and refund policy is separate from this Shipping Policy. Please refer to our Return and Refund Policy for information regarding returns, exchanges, and refunds for books purchased from us.

9. Customer Support: If you have any questions about shipping, delivery times, or issues with your order, please contact our Customer Support team at orientationintoconsciousness@gmail.com. Our team is available to assist you with any concerns you may have regarding the shipment of your order.

10. Changes to the Shipping Policy:

  • We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Customers are encouraged to review this Policy periodically to stay informed of any changes.

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